Terms and Conditions

Effective date: September 3, 2026

These Terms and Conditions (“Terms”) govern your use of the Dynamic Transportation and Logistics LLC website and services. By using the website, requesting a quote, or entering into an order agreement with us, you acknowledge that you have read and agree to these Terms. Additional written terms provided in a quote, order confirmation, dispatch agreement, or other service document are incorporated by reference and control if they conflict with these general Terms.

Broker role

Dynamic Transportation and Logistics LLC is an auto-transport broker, not a motor carrier. We arrange transportation between customers and independently authorized motor carriers. We do not physically transport vehicles, employ the carrier’s drivers, or control a carrier’s equipment or day-to-day transportation operations. Carrier services are subject to the carrier’s authority, operating requirements, and applicable law.

Quotes and availability

Website quotes and estimates are based on information available when requested, including route, distance, vehicle specifications, condition, transport type, timing, carrier availability, fuel costs, seasonality, and market conditions. Unless expressly stated in a signed written agreement, a quote is an estimate and does not guarantee a final price, pickup date, delivery date, transit time, or carrier availability.

Customer responsibilities

You agree to provide complete and accurate contact, route, vehicle, condition, operability, modification, dimension, and access information. You must disclose personal items, non-running status, lowered or oversized vehicles, aftermarket equipment, and other circumstances that may affect safe loading or price. You represent that you are the vehicle owner or are authorized to arrange its transportation.

You are responsible for preparing the vehicle according to instructions supplied by us or the assigned carrier, being available or designating an authorized adult at pickup and delivery, reviewing the vehicle condition report, and promptly reporting discrepancies.

Pickup, delivery, and timing

Pickup and delivery dates and times may be affected by weather, traffic, mechanical issues, government restrictions, carrier schedules, road access, and other circumstances outside our control. Door-to-door service means pickup and delivery as close to the requested addresses as the carrier can safely and legally access. Alternate meeting locations may be required.

Carrier insurance and claims

Motor carriers are responsible for maintaining insurance required by applicable law and their agreements. Carrier insurance terms, exclusions, deductibles, and claim procedures may vary. At pickup and delivery, you should inspect the vehicle with the carrier and accurately document its condition on the bill of lading. Loss or damage claims arising during physical transportation generally must be presented promptly to the carrier and its insurer. We will reasonably assist with communication but do not insure the vehicle and do not determine coverage.

Payment, cancellation, and refunds

Prices, broker fees, deposits, carrier payments, accepted payment methods, cancellation terms, and refund eligibility will be disclosed in the applicable quote, order confirmation, or service agreement. You agree to review those transaction-specific terms before authorizing an order. Chargebacks or payment disputes do not replace the dispute and cancellation procedures in the applicable agreement.

SMS Terms

If you separately check the optional SMS consent box, you agree to receive conversational and informational SMS messages from Dynamic Transportation and Logistics LLC concerning quote requests, scheduling, carrier coordination, pickup, transit, delivery, and customer support. Messaging frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance or call 610-334-6776. Consent to receive SMS is not a condition of purchase.

Mobile information, mobile opt-in data, and SMS consent will not be shared with third parties or affiliates for their marketing or promotional purposes. Review our Privacy Policy for additional information.

Acceptable website use

You may not misuse the website, interfere with its operation, attempt unauthorized access, submit false or unlawful requests, introduce malicious code, scrape protected content, impersonate another person, or use the website in violation of applicable law.

Intellectual property

The website’s branding, text, designs, graphics, software, and other content are owned by or licensed to Dynamic Transportation and Logistics LLC and may not be copied, modified, distributed, or commercially exploited without permission, except as allowed by law.

Third-party services

The website and our services may involve third-party platforms, maps, payment services, telecommunications providers, analytics providers, and carrier systems. We are not responsible for third-party services outside our control, and their separate terms and policies may apply.

Disclaimers and limitation of liability

To the maximum extent permitted by law, the website is provided on an “as available” basis without warranties not expressly stated in a written agreement. Dynamic Transportation and Logistics LLC is not liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of the website or services. Nothing in these Terms limits liability that cannot legally be limited.

Indemnification

To the extent permitted by law, you agree to indemnify and hold Dynamic Transportation and Logistics LLC harmless from third-party claims, losses, and reasonable expenses arising from materially false information you provide, your lack of authority to ship a vehicle, prohibited contents, or your violation of these Terms or applicable law.

Governing law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles, except where federal law or another jurisdiction’s mandatory consumer protections apply.

Changes

We may update these Terms by posting a revised version with a new effective date. Changes apply prospectively unless otherwise required by law.

Contact

Dynamic Transportation and Logistics LLC
USDOT 3832547 · MC 1390853
Phone: 610-334-6776